Problem Intake / Stage 01

Bring us the problem.

Tell NEXA what is happening on site, where it is happening and what impact it is having. We will help scope the investigation, test possible causes and determine the most credible route forward.

You do not need to know the solution. You do not need to select the technology. Start with the visible problem and the operating context.

Start the intake

NEXA / Intake overview Secure intake ready

Describe the challenge

Explain the visible symptom, risk, gap or recurring problem.

Provide the context

Identify the company, industry, site, process and affected environment.

Share available evidence

Attach photographs, documents or other information where available.

NEXA scopes the investigation

We review the submission and determine the appropriate next step.

Before you submit

Useful context helps us ask better questions.

The form captures enough information for an initial review. Incomplete information will not prevent submission, but these details help NEXA scope the investigation more efficiently.

Prepare / 01

The visible problem

What is happening, how often it occurs and what makes it a concern.

Prepare / 02

The operating context

The site, process, team, system or environment in which it occurs.

Prepare / 03

The impact

The effect on production, safety, compliance, cost, people or decisions.

Prepare / 04

Available evidence

Photographs, documents, reports, data or previous attempts.

Serious problem intake

Tell us what is happening on site.

Fields marked with an asterisk are required. NEXA may contact you for further information before confirming the scope, timeline or commercial requirements of an investigation.

Your details

The person NEXA should contact about this submission.

Name *

Company / Organisation *

Email address *

Phone number *

Operating context

Where the problem sits and the environment around it.

Industry *

Site / Location *

Problem area *

Mining Renewable Energy Digital AI Skills Development Compliance Safety Operational Performance Other

The problem

Describe the visible issue without prescribing the solution.

Description of the problem *

0 / 1500

Operational impact Optional

Urgency level * How long has this been happening? Optional

Supporting evidence

Attach one relevant document or image where available.

Choose a file or photographPDF, Word, Excel, JPG, PNG or WEBP No file selected

Response preference

Tell NEXA how you would prefer to discuss the submission.

Preferred contact method *

Preferred contact time Optional

I consent to NEXA Sustainable Systems processing the information provided for the purpose of reviewing and responding to this problem intake. I have read the Privacy Notice.

Please complete all required fields before submitting the problem intake.

The front-end intake has been completed successfully. Connect this form to the final secure WordPress form handler, CRM or email endpoint before publishing the page.

Submitting this form does not create a contract or confirm the scope, cost or timeline of an investigation.

What happens next

Submission begins the review, not the solution.

NEXA first determines whether the challenge falls within its investigation focus and what additional information is required. A solution, technology or programme is not recommended until the problem and context have been reviewed.

Initial review

NEXA reviews the submission, evidence, urgency and operating context.

Clarification

We may contact you for missing information or a preliminary discussion.

Investigation scope

NEXA identifies the expertise, research, data, simulation or site access required.

Next-step proposal

The scope, responsibilities, commercial requirements and timeline are confirmed separately.

Need to discuss it first?

Speak to NEXA.

Contact the NEXA team where the challenge is urgent, difficult to describe in writing or requires a preliminary discussion.

Call 053 004 0357